Bar Reputation Improvement System
Smart automation that helps your bar collect more reviews, improve customer feedback, and grow visibility on Google -without staff involvement.
BRIS is a fully automated review and feedback workflow designed specifically for bars, pubs, and hospitality venues.
It helps you collect more honest customer feedback, increase your volume of high-quality Google reviews, and turn every guest into an opportunity for improvement.
How BRIS Works (Simple Breakdown)
1. Scan QR Code – Customers scan a small card or sticker placed on the table, bar counter, or receipt.
2. Enter Email – They enter their email so the system can send them a (for example) 50% discount link for games.
The discount is sent to everyone, regardless of rating
3. Give an Honest Rating (1–5 Stars) – The customer selects how they feel about their experience – anonymously from your staff’s perspective.
Based on the customers rating here are the two paths in the BRIS system
If the rating is 4–5 stars
These are satisfied customers who are most likely to leave positive public reviews.
They see a friendly prompt:
“Would you like to leave a Google review?”If they click YES → they are taken directly to your Google Review page
If they click NO → they see a Thank You page
(and still receive their discount)
This gently encourages happy customers to share their experience publicly – boosting your business’ overall rating.
If the rating is 1–3 stars
These customers likely had an issue.
BRIS gives them a safe, private place to express it.
They get a short feedback form:
“How can we improve?”Their comments go directly to management, not Google.
They still receive their 50% discount.
This protects your business’ online reputation while giving you real, actionable insights to improve the business.
Why BRIS works?
1. 100% Policy-Safe
BRIS does not incentivize positive reviews.
Customers receive the discount no matter what they choose or rate. This protects you from accusations of buying/bribing people to receive positive reviews.
2. More Positive Google Reviews
Happy customers are guided toward leaving public reviews – which multiplies your rating over time.
3. Private Feedback from Unhappy Guests
Low ratings become internal insights instead of public damage.
4. Fully Automated (No Staff Needed)
Once the system is installed, it runs on its own.
Your staff doesn’t need to ask customers for reviews ever again.
5. Measurable Impact
Businesses using similar flows typically see:
More reviews per week
Higher average rating
More actionable feedback
Improved customer loyalty
Who Is BRIS for?
BRIS is ideal for:
Bars
Cocktail lounges
Nightclubs
Entertainment venues
Arcades and barcade-style bars
Restaurants wanting a simple, automated review system
Summary of the BRIS Flow
Every customer gets the discount
Happy customers are invited to leave a Google review
Unhappy customers give private feedback instead
You get more reviews, higher ratings, and better insights
Everything runs automatically